• Report: #956489

Complaint Review: Green Dot Corporation

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Wed, October 17, 2012
  • Updated: Mon, October 22, 2012

  • Reported By: David — Austin Texas United States of America
Green Dot Corporation
605 East Hunnington Internet United States of America

Green Dot Corporation Customer service a joke, place deliberately stonewalls you when you request a refund. Internet

*UPDATE Employee: Green Dot Corporation Response

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Contacted company within a couple of hours after a family member bought $7500 worth of cards and asked them to refund. Numbers had not been scratched off, I did it with the customer service rep that night. She said refund was authorized and should be received in about 12 business days. 15 days passed, no refund. Called for status, " no one knew anything about it. Same run around again, another 15 days have passed. Called again, "refund was stopped by someone", they now want me to fax copies of all cards and receipts. Went to the store tonight, spent another $8 to fax the info, came home and called to confirm they had the fax in hand. Again no one could confirm receipt even though I had the confirmation with the exact time.

If I don't have my full refund in hand in 12 days, I will start with the Attorney General offices in CA and TX. Then I will wear out the corporate office of Walmart, as to why they continue to do business with this group of criminals.

This report was posted on Ripoff Report on 10/17/2012 10:31 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Dot-Corporation/internet/Green-Dot-Corporation-Customer-service-a-joke-place-deliberately-stonewalls-you-when-you-956489. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Green Dot Corporation

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Green Dot Corporation Response

AUTHOR: Green Dot Corporation - (USA)

Thank you for bringing this to our attention. We apologize for the delay in delivering your refund. Can you please send an email to Customer.Advocacy@greendotcorp.com with your name(as it appears on your card), a reliable phone number, the ticket number for your claim(if you were provided one) and a brief description of your issue? We will review and contact you directly to assist in resolving your issue.
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory