• Report: #763910

Complaint Review: Green Dot MoneyPak

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  • Submitted: Thu, August 11, 2011
  • Updated: Wed, August 17, 2011

  • Reported By: Leo M — San Diego California USA
Green Dot MoneyPak
Not shown Nationwide United States of America

Green Dot MoneyPak Green Dot Visa Green Dot Visa Sold at Rite-Aid prepaid debit card . I bought card $4.95 & loaded it with $35. Can't get access $$. unknown, Nationwide

*Consumer Comment: Green Dot here to help? LMAO!

*UPDATE Employee: Green Dot Corporation Response

*Consumer Comment: O-o-o-p-s,

*Consumer Suggestion: You sound like a typical, know it all, first year law student...

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I needed a prepaid debit card for an online purchase, which fell through, so I took the card back to Rite-aid for a refund and was told it could not be done. I tried to buy something in the store with the card and it was refused. I suspected a fraud and looked on the internet and found many other people complaining, all had far more invested than my 'mere' $35. None found a solution but all thought it should be investigated and reported.

I am almost 80 and living on my retirement income and am angry to have been taken advantage of.

Please help.

Leo in San Diego, California

This report was posted on Ripoff Report on 08/11/2011 03:15 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Dot-MoneyPak/nationwide/Green-Dot-MoneyPak-Green-Dot-Visa-Green-Dot-Visa-Sold-at-Rite-Aid-prepaid-debit-card-I-763910. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Green Dot here to help? LMAO!

AUTHOR: Curt D - (United States of America)

 If you look at these sites, people often wonder just WHY Green DOT has an A+ rating. Including ME! Just look at all these complaints!  http://www.trustlink.org/Ask-The-Com...-A-rating-4598

http://www.trustlink.org/Reviews/Gre...tion-205924704
http://www.ripoffreport.com/directory/Green-Dot.aspx

I purchased a Green Dot card to have my direct deposit. At that time, I lived at the YMCA here in Phoenix, AZ. I had no problems but, as soon as I move to an apartment complex, they cancel my card and say, "I'm sharing my personal information and that at least 10 other people have Green dot cards at my apartment complex." Greendot obviously don't recognize individual apartments as ONE household! I am only the second person to ever occupy my apartment as they are kind of new. Well, they sent back my direct deposit and it took over three weeks for me to be reissued my money. However, I incurred $75 in late (rental) fees and, an eviction notice that goes against my credit rating. MAJOR damages! No, the BBB does not help! Green dot did however offer me $25 for my troubles (Cara Almon) called me and she offered that. Humm, $75 out of pocket late fees and a damaged credit. Do they really think that $25 will buy me off? NO! Green dot are thieves, scammers and they discriminate!
If any one wants a good card, get Bank Freedom! bankfreedom.com I've used them since Green Dot and, I have had no problems with them at all!
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#2 UPDATE Employee

Green Dot Corporation Response

AUTHOR: Green Dot Corporation - (USA)

We apologize for your experience. We are here to help. The Green Dot Personalized Card is a prepaid Visa or debit MasterCard Card that you can use anywhere MasterCard or Visa cards are accepted worldwide. It's a prepaid debit card and unlike gift cards, when registered, Green Dot prepaid cards are personalized with your name, allow you to make ATM withdrawals in addition to making purchases, and can be reloaded with money. Due to these features, Federal law requires us to obtain, verify and record your name, address, date of birth, and Social Security number when you register a Green Dot Card. We use security measures that comply with federal law to protect any personal information submitted to register a card. If you did not go through the process of registering the card, it will not be active and therefore you would not be able to use it. If you do not need this card and would like a refund, please call the customer support number on the back of the card.
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#3 Consumer Comment

O-o-o-p-s,

AUTHOR: Ken - (USA)

I posted to the wrong Ripoff Report....Sorry.

Good luck on resolving the problem.
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#4 Consumer Suggestion

You sound like a typical, know it all, first year law student...

AUTHOR: Ken - (USA)

Banks and credit card companies can change their terms at any time.  All they need to do is notify you of the change.

If you continue to use their service, you tacitly agree to the new terms.



If you disagree, you need to STOP using the service.



It really is as simple as that...no need to thank me for the information.  :)

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