Report: #995699

Complaint Review: Green Dot Moneypak

Submitted: Sat, January 12, 2013
Updated: Mon, January 14, 2013

Reported By: Tom — Arlington Tennessee United States of America

Green Dot Moneypak

sold at walgreens Memphis, Tennessee United States of America

Phone: 1-866-963-6621
Web:
Category: Cash Services

Green Dot Moneypak Card to refill prepaid CC Memphis, Tennessee

*UPDATE Employee: Green Dot Corporation Response

REBUTTAL BOX | Respond to this Report!

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0Author 1Consumer 0Employee/Owner

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I am one of the many who purchased a green dot moneypak card and found out that there is some way someone else can get the number and empty it out before you can use it. As with all the others, I found moneypak people to be obstructive and totally unhelpful. Every time I called they had something else I was supposed to do and some other reason for delay. This is a $500 lesson on why to use one of the other methods of doing this like western union. As near as I can figure out, this whole moneypak system is a huge scam. It seems to be connected with paypal some way, so I will quit using that also.

This report was posted on Ripoff Report on 01/12/2013 12:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Dot-Moneypak/Memphis-Tennessee-/Green-Dot-Moneypak-Card-to-refill-prepaid-CC-Memphis-Tennessee-995699. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Green Dot Corporation Response

AUTHOR: Green Dot Corporation - (USA)

SUBMITTED: Monday, January 14, 2013

We assure you MoneyPak is a safe and secure way to reload prepaid cards, add money to Paypal accounts and even make a same-day payment to our approved partners. You can find information on using a MoneyPak on the MoneyPak website, www.MoneyPak.com. Our packaging and website include Fraud Warnings and we remind you to treat MoneyPaks like cash. We will assist in cases of potential fraud and will do our best to recover funds if possible. Unfortunately, we are not able to guarantee a refund of a MoneyPak that has been provided to a private party. Before providing a MoneyPak to an individual or company, we ask that you verify they are on our list of approved partners, which you can find on our website. If you did not start a claim and need help with a MoneyPak you bought, please send an email with your name, phone number and brief description of your issue to Customer.Advocacy@greendot.com