• Report: #1041013

Complaint Review: Green Dot Pre-paid cards

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  • Submitted: Fri, April 05, 2013
  • Updated: Mon, April 08, 2013

  • Reported By: Pepper.roney — Reno Nevada
Green Dot Pre-paid cards
Internet United States of America

Green Dot Pre-paid cards RIp off! Internet

*UPDATE Employee: Green Dot Corporation Response

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Green dot is a rip off! Any and all charges that you cancel or are cancelled by the store are held for 30 days...that's right folks...your money will be tied up.. Shop online...use Amazon.. with Green Dot...you get 30 days with no money if you encounter a problem.. that includes is you cancel an order.... so here is the fine print...Green Dot is a rip off!! Use American Express...they are much less of a rip off...


This report was posted on Ripoff Report on 04/05/2013 01:57 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Dot-Pre-paid-cards/internet/Green-Dot-Pre-paid-cards-RIp-off-Internet-1041013. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 UPDATE Employee

Green Dot Corporation Response

AUTHOR: Green Dot Corporation - ()

Due to the way merchants process transactions, purchases may not post to your card for a few days. To make sure you have enough money for a purchase, merchants request approval for the purchase amount. This holds the money for them and is considered a pending purchase until the merchant actually collects the money from us which is when it becomes a posted purchase.

Pending transactions are held by the company that authorized the transaction. If Amazon has canceled the transaction, they need to release the funds so we can make them available to you. If the transaction posts in error, we can assist in disputing the charge. Go to https://www.greendot.com/greendot/help?from=landingpage#dispute for information on how to dispute a transaction made in error.
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