- Report: #427399
Report - Rebuttal - Arbitrate
Complaint Review: Green Dot Prepaid MC
Green Dot Prepaid MCP.O. Box 1187 Monrovia, California U.S.A.
Green Dot Prepaid MC Three charges in 1 minute when first 2 were declined using PIN, Credit went through 3rd time Monrovia California
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I came home and went online. All 5 transactions went through. I called Green Dot right then and was told a refund would be applied on the 17th. 7 days later for no fault of mine. The 17th came and no reversals.
5 phone calls and they insist the merchant was paid. They can see the time the transactions were made. But they say write a letter. For what? It was their computer error. Why would I buy $11.37 of goods 3 times in less than a minute. And buy rear brakes twice when I only have 2 rear wheels.
I even called Columbia Bank & Trust were my direct dposit goes to. They can't help either. They are just Green Dot's account and card issuer.
Stay away. They wont help you. Just a song and a dance around the issue. The manager of 7-11 is going to follow up with their finance department, as well as Discount Auto Parts.
Royal Palm Beach, Florida
This report was posted on Ripoff Report on 02/23/2009 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Dot-Prepaid-MC/Monrovia-California-91017/Green-Dot-Prepaid-MC-Three-charges-in-1-minute-when-first-2-were-declined-using-PIN-Credi-427399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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