• Report: #397012

Complaint Review: Green Dot Prepaid Visa

  • Submitted: Tue, December 02, 2008
  • Updated: Tue, December 02, 2008

  • Reported By:fayetteville Tennessee
Green Dot Prepaid Visa
P.o. Box 1187 Monrovia, California U.S.A.

Green Dot Prepaid Visa paying for others ,identity theft Monrovia California

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i bought a prepaid visa to pay some bills online.went through the whole activation process only to get a phone number to call.called the number and was told i already had an account and it was overdrawn $60.??.i explained i have never had a card in my name and they said it was my names and numbers(s.s.-birthday)and it was 2006.they yhen transferred me to someone else,after going through the whole explanation again i was told to file an identity theft report and fax it and my id and s.s card to them ,then call them i could get my money.

i did all the above request,called them and was told it would be 2 more days so thier supervisor could look over the report and decide whether or not i could get my money. so in the meantime my bills don't get paid and i get cut off.i thought the whole purpose of prepaid was so you don't overspend, how can you spend more than you put on a card?how can they tell you they'll do one thing and do another....i can't help being a victim of identity theft..i did what they ask but they didn't do what they said they would.so i'm still waiting....police report filed and faxed

fayetteville, Tennessee

This report was posted on Ripoff Report on 12/02/2008 12:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Dot-Prepaid-Visa/Monrovia-California-91017/Green-Dot-Prepaid-Visa-paying-for-others-identity-theft-Monrovia-California-397012. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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