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Report: #1325050

Complaint Review: Green Dot Visa - Columbus Georgia

  • Submitted:
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  • Reported By: Mary Ann — Waycross Georgia USA
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  • Green Dot Visa Columbus, Georgia USA

Green Dot Visa Will Not Release Funds Columbus Georgia

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      I  made a purchace on Jtv Sunday Aug. 21st. The purchase was declined because I could not use a prepaid card for the type of purchase I wanted to make. On Monday moring I called JTV and I was told they had released my funds because there was no -transaction!! I called Green Dot was told it would take 24-48 hrs to repost to my card..                                                                                                                                                                                                      

Wednesday still no money, so I call Green Dot back. The girl I talked to said my funds had not been relesed by JTV. I had called Jtv befiore calling Green Dot. She told me if I could get a fax@ JTV would fax  the authorization release to them. Green Dot said they have no fax number. Really, a business with no fax! She told me that once they received my funds baxk they would credit it back by Sept.1.                                                                                                                                                                     .       

She went on to explain it{the money}would have to be processed before re.crediting it bavk to me. I said, in other words ya;ll will reccredite my money WHEN YOU GET d**n GOOD AND READY! She said YES MAM And I hubg up. Stupidity has no boundaries. Thurs NO Money, Friday morning same thing so I called Green Dot back on Friday afternoon. I thought maybe I would be able to talk to  a supervisor.                                                                                                                                                                      .        

She told me 5 different times thar she COULD NOT ESCALATE THIS CALL TO A SUPER BECAUSE i HAVE ALL THEe INFO I NEEDED and my money would be available on Sept.1st. This money should have been credited back no later than August 23rd. As of today Sunday Aug/28th green dot is still holding my money.                                                                                                                                                                      

I intend to file a complaint with Better Bussines Bureau, The Chamber of Commerce in Columbus and anywhwere else I can. The money is mine abd what green dot is doing is very un-professional! You are holding my money and truth be known I think you should pay interest on it for every day you have been illegally holding MY MONEY. SO FOLKS BEWARE WHEN YOU PURCHASE ONE OF THESE PREPAAID CARDS!                

      MARYANNMCLAUGHLIN52@GMAIL.COM

This report was posted on Ripoff Report on 08/28/2016 06:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/green-dot-visa/columbus-georgia/green-dot-visa-will-not-release-funds-columbus-georgia-1325050. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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