• Report: #801024

Complaint Review: Green Dot

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  • Submitted: Tue, November 22, 2011
  • Updated: Wed, November 23, 2011

  • Reported By: sbrown546 — Detroit Michigan United States of America
Green Dot
P.O. Box 1966 Internet United States of America

Green Dot Ready Debit This company steals your money by charging a fee for almost everything. It is difficult to close an account. Internet

*UPDATE Employee: Green Dot Corporation Response

*Consumer Comment: Green Dot

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I recently ordered a Ready Debit card because I was trying to avoid pricey bank fees. I was unaware that this company/debit card would charge so many fees. For the intital load/use, I ended up paying over $15.00 (9.95 for the activation and over $5 for loading and making one transaction under $60.00).  It costs $.95 for every transaction made without a PIN, but I was never assign a PIN for the card. The monthly fee is about $4.00 and I could go on and on. Some of the fees the company charge were not listed on the list I was aware of. I have tried to cancel this card and was charged $2.00 to speak with a live representative. When the line was turned over, there was an automated service claiming the office was closed at that time. I am very upset and I need help cancelling this account before I go into debt with all the fees. 

This report was posted on Ripoff Report on 11/22/2011 08:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Dot/internet/Green-Dot-Ready-Debit-This-company-steals-your-money-by-charging-a-fee-for-almost-everyth-801024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Green Dot Corporation Response

AUTHOR: Green Dot Corporation - (USA)

Green Dot Corporation is not part of the Ready Debit company. We do not charge a fee per transaction. The card can be purchased and activated for $4.95 at a retailer near you or for free if you order it online on our website, www.greendot.com. The monthly maintenance fee is $5.95, but we will waive it when you load $1, 000.00 in a month or make 30 transactions in a month. Our fees are all clearly stated on the package or on our website, it is a simple, minimal and straght forward fee structure. We also have options to avoid most fees. If you would like more information, visit our website.
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#2 Consumer Comment

Green Dot

AUTHOR: Lorenzen - (U.S.A.)

Go find yourself a 12 year old and have him/her read the instructions/agreement that you received with your card.  That should do it.  Cretin.
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