- Report: #943258
Report - Rebuttal - Arbitrate
Complaint Review: Green Geeks Web Hosting
Green Geeks Web HostingInternet United States of America
Green Geeks Web Hosting Green, yes. website savey? no. Internet
*Consumer Comment: Update to original complaint
*Consumer Comment: Never transfer your domain
It was a nightmare! I was first told by support that my site could be transferred, no problem. Then, a second email, they cant transfer my site for various reasons. Then, I contacted them to cancel my account if they couldn't transfer my site. Then, a third email saying oh yea, we can transfer it afterall, but it may not look the same. l kept asking what do you mean and they wouldn't give me a straight answer. I finally got an email saying it was transferred with info on how to see it. I looked at it and my sites graphics were all off, some things weren't there, it was a mess. I tried to get information on how to go about changing it back to the way it was, and I couldn't get any real answers. I was then told by Greengeeks that my domain couldn't be transferred because it was expired. I checked, and it didn't expire for another year! I got that straight, then everytime i would ask them questions and try to get instructions on how to proceed, I got the run around without straight answers.
I finally decided that it would be wise not to continue with the domain transfer since I didn't know if I could fix my site back to the way it was. I didn't sound like I could. I contacted my current web host and told them to cancel the transfer and to reinstate my website with them. I then canceled greengeeks and they said I could not get a refund because it had been over 30 days since I opened the account. Although it had not been 30 days since my site had been transferred, it didn't matter. No refund. I would not recommend them at all. Their support is terrible, and they falsely advertise website transfer service.
This report was posted on Ripoff Report on 09/18/2012 09:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Geeks-Web-Hosting/internet/Green-Geeks-Web-Hosting-Green-yes-website-savey-no-Internet-943258. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.