Beware of phone calls to clean your air ducts! They advertise it for $59.99 and the actual bill came to $1,112 !! They arrived @ 11AM looked at my heating system and said, "It can't be cleaned, but let's see what we can do for you." While technician "Jack" looked and tore up my insulation, he told a young man still in braces to clean the dryer vent. He opened the heating blower and cleaned it (took about 30 minutes at most). The date; 2/9/11.
He then found a dead rodent, Pacifica has problems with Norwegian Rats and said, "Bad, bad news. Now I have to sanitize, that will be $250 more. I thought OK, there's my Grandchildren to think about. They sold me an electrostatic filter...another $125. I was OK with that too.
After 2 hrs. he handed me the bill of all bills! $1,112 !!!!! And NO clean vents! He refused a credit card, which is more consumer friendly. Insisted upon a check. As he left, I called the office. I complained to no avail. Was told they would call back, HA !
I continued to call and got the run around. He finally said, "OK, we want you be happy (not typo)"My boss said we will refund half your money,we want good business". I waited, waited and waited.....no check. I called again, he was not happy and said it was mailed 2 weeks ago. Nope!
I requested it via Fed Ex. Again, he said he mailed it. THAT never came. However a check did, dated 2/22 received on 3/3. It was for $165. That's HALF of over $1,000? With it,, a bogus receipt to boot! Totally different from the 1st one. BEWARE of calls from Ben Avraham, the caller ID, not Green Heat.
I am a retired Special Ed teacher that had to retire at 59 due to back problems. I NEED my money! My Mortage was late, etc. Watch out for these people! Very similar to Continental Movers/Fast Lane.