• Report: #882830

Complaint Review: Green Home Energy Systems

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  • Submitted: Mon, May 14, 2012
  • Updated: Thu, September 06, 2012

  • Reported By: Eri B — Berlin New Hampshire United States of America
Green Home Energy Systems
42 River Rd. Bow, New Hampshire United States of America

Green Home Energy Systems Timothy Currier We threw $9k out the window when we wrote Tim Currier a check! Bow, New Hampshire

*Author of original report: Now illegal for Tim Currier to take money before work is done!

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On January 10th we entered into a contract with Green Home Energy Solutions out of Bow, NH. We prepaid the entire cost of the $9000 contract in full for the purchase and installation of 21 windows and an entry door. Our contract states that we could expect installation to occur in "5-6 weeks." After waiting for an installation date more than month past the time when we were told to expect installation, we contacted Tim Currier. Tim Currier has returned our inquiries with blame placed on the manufacturers delays. On March 13, 2012 we contacted him again and he said that he received our windows but there were only six in the shipment out of the 21 and that the manufacturer made a mistake and made our windows the wrong size. He said the manufacturer has placed a rush on the new windows for the correct size and told us that we would hear back from him by the end of the week.

By March 16, 2012 we still had not heard from Tim Currier. We left a voice message that day and again on the following Monday, 3/19/2012. He returned our call and stated that he was looking into it and would get back to us. We again left Tim Currier a voice message on Monday, April 2, 2012. He returned that call and said that our windows were in and scheduled our installation date for the following week, Thursday, April 12, 2012. On Wednesday, April 11, 2012, Tim Currier called at 9:30 pm and said that he was a week behind schedule due to bad weather and would be here the following Thursday, April 19, 2012. We called Tim Currier that morning at approximately 8:30 am to ask what time his crew would be here. He said that they were on their way (we are in Berlin, NH) and that if they werent at our house by 9am to phone him back. At 9:30 we called him again to let him know that his crew had not shown up. He said he would try to reach them and call us back. At 1:30 we tried calling him again and he answered saying he would call us right back. He called back at around 2pm and said that he had fired his crew for not showing up for work for the second time in two months. He offered to refund us $1000 for our wait if we were patient while he found a replacement crew and said that he would bring us a contract stating such as well as the paperwork for us to fill out for a full refund of the $9000 should we decide to go that route. He told us he would be at our home on Friday, April 20, 2012 at 5:15pm.

At this point we asked him to deliver our windows and door and to refund us the cost of the installation so that we could have someone else do it since he didnt currently have a crew. He said that this wasnt possible but that he would bring us proof that the materials were bought and paid for via paid invoices and receipts. He did not show up and did not return a 6:30pm phone call. We called again the following morning and he answered right away saying that he got to Berlin too late and that he couldnt get cell phone reception (yeah, ok!). He said he would be here 4/23/2012 and NO SHOW!

This report was posted on Ripoff Report on 05/14/2012 08:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Home-Energy-Systems/Bow-New-Hampshire-/Green-Home-Energy-Systems-Timothy-Currier-We-threw-9k-out-the-window-when-we-wrote-Tim-Cu-882830. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 0Consumer 0Employee/Owner
Updates & Rebuttals

#1 Author of original report

Now illegal for Tim Currier to take money before work is done!

AUTHOR: Eri B - (United States of America)

Since filing my original report, two things have happened. First, a court ruling prohibiting Currier from taking any deposits for a job until satisfactory completion. This means he has to do promised work well before he can get paid and he was also ordered to pay us and the many other victims back. This was ordered in June, 2012. We received a notice in the mail that Timothy Currier has filed bankruptcy and named us as creditors. (filed August 29, 2012). In light of these events, I wanted to update because if this man does this again to anyone else or even attempts to he is in violation of a court order!!!!

For Immediate Release June 28, 2012 Contact: Connie Stratton, Senior Assistant Attorney General (603) 271-3643 Timothy Currier/Green Home Energy Systems, LLC Attorney General Michael A. Delaney announced today that a Merrimack County Superior Court judge granted the State's Petition for Preliminary Injunctive Relief and Petition for Attachment against Timothy Currier and Green Home Energy Systems, LLC.

The State's Consumer Protection Bureau filed for injunctive relief against Timothy Currier and Green Home Energy Systems, LLC as a result of its having received a number of consumer complaints against this business. The nature of the consumer complaints is that Currier took significant deposits from consumers in exchange for the promise of roofing and/or other contacting work, and then failed to either perform the work or performed it in such a way as to require repairs. The consumers further allege that Currier failed to show up for appointments, failed to return multiple calls made to him and when the consumers were able to reach him, he gave numerous excuses as to why he had not yet done the work. Currier has failed to refund deposits for work he has not performed.

By granting the State's Petition for Injunctive Relief and Petition for Attachment, Currier and Green Home Energy Systems, LLC are prohibited from accepting deposits, retainers, or any form of advance payment for work.

Anyone who has a consumer complaint against a business is urged to file a complaint with the Consumer Protection Bureau of the New Hampshire Attorney General's Office, by logging onto www.doj.nh.gov/consumer. For anyone who does not have access to the internet, they may have a complaint form mailed to them by calling 1-888-468-4454.
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