- Report: #1071056
Report - Rebuttal - Arbitrate
Complaint Review: Green Mountain Energy
Green Mountain EnergyAustin, Texas USA
Green Mountain Energy I signed up 8.9 % monthly rate, confirmed it in person, second bill 13.15%, they said this is a charge for monthly, if I would like to sign up for one year rate would go down. Austin Texas
*REBUTTAL Owner of company: Re: customer complaint
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I signed up seminar Green Mountain Energy stated 8.9 rate which I currently had at another electric service provider. They said this is the same but I would be helping the environment. Of course, they lied rate is 13.15$, which they will lower if I sign up not monthly. I said I would like a copy of contract I signed, they said they could not do that, but I could go to their website and get. Which I will because my bill went from est $267. to $479.00. I also read something about increasing energy charge during some periods. Stay away, or you will be very sorry as I am.
This report was posted on Ripoff Report on 07/29/2013 01:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Mountain-Energy/Austin-Texas-78768-9008/Green-Mountain-Energy-I-signed-up-89-monthly-rate-confirmed-it-in-person-second-bill-1071056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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