- Report: #1078129
Report - Rebuttal - Arbitrate
Complaint Review: Green Moving Inc.
Green Moving Inc.18375 Ventura Blvd. #461 Tarzana, CA 91356 , Select State/Province USA
Green Moving Inc. Green Moving Green Moving Inc and First Call Movers are Moving & Shipping Fraud Specialists!! Tarzana CA
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Please beware! Green Moving Inc & First Call Movers are fraudulent scam artists.
Green Moving has posted on their company website "We have an outstanding reputation across the industry including the Better Business Bureau, Department of Transportation, and the American Moving and Storage Association. We receive terrific feedback from customers and suppliers and have accumulated minimal complaints over the years." The Better Business Bureau has posted "This Business is not BBB Accredited".
Both companies have LOST their accreditation with the BBB.At least when I began this process back in June, First Call had a BBB rating, they've lost their accreditation since June. WOW!! A company would have to be HORRIBLE to lose its accreditation with the BBB!!! Unfortunately, I am living proof of it.
Although I have contacted the National Dept of Transportation, the BBB, and sought legal assistance from a transportation law firm, I'm posting this fraud report to alert all potential movers and current fraudulent moving & shipping companies.
Pick up date: 6/27/13
First Expected delivery date: 7/3/13
5/24/13 - I booked moving services with First Call Movers. At the time of booking, I was told that the local moving company that will be contracted for my move would be Liberty Movers, Inc.
6/25/13 (2 days before the pick up date) I received a call from a First Call rep to confirm my move and tell me that the company that will be Green Moving Inc. With 2 days before my scheduled pick up date, there was no time for me to cancel the services because I would have broken the contract and lost my deposit.
6/27/13 - Green Moving movers showed up 2 hours late. The movers did not have original moving estimate from First Call Movers but stated that upon initial visual inspection I had well over what was on the original estimate due to the # of boxes that were in the garage. When in fact, I had removed 15 sizable items from the original inventory. Based on the original inventory, there were 50 boxes listed, whereas I had 108 boxes counted the day of pickup. As per the driver, the difference of 58 boxes (despite the 15 furniture items removed from the original inventory log), constituted an additional $2436.
The mover ensured that my move would take between 7-8 business days and recommended the delivery date of 7/3/13. Although we went through the contract, he said that the 2-21 business day time frame on deliveries is a clause that allows the company that time when/if the delivery truck is caught in bad weather, accident, or unforseen situations arise. During the pick up, the movers broke the glass table top of my coffee table and left a book shelf in the garage that was tagged and on the inventory log.
7/2/13 - Contacted Green Moving to get an ETA on the delivery and was told that my delivery would not be made on 7/3. That date was only the first available delivery date that I suggested, but the company had 21 business days from that first delivery date to deliver my shipment.
Green Moving (888) 652-4223
This report was posted on Ripoff Report on 08/22/2013 11:36 AM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Moving-Inc/Select-StateProvince/Green-Moving-Inc-Green-Moving-Green-Moving-Inc-and-First-Call-Movers-are-Moving-Shippi-1078129. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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