• Report: #949025

Complaint Review: Green Tech Imaging

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  • Submitted: Mon, October 01, 2012
  • Updated: Mon, October 01, 2012

  • Reported By: SR — Orlando Florida United States of America
Green Tech Imaging
PO Box 7909 Internet United States of America

Green Tech Imaging Extended Use Toner Rip Off Internet

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Received cold call in April 2012 asking if I'd like to try a Premium Compatible Extended Use toner cartridge for our Brother HL-2280DW laser printer.  I would then get 2 more in a month.  That was OK.

Ever other month I get calls says the next 3 are ready to ship. I said I only okayed 3.  They replied I agreed to the reduced price that is only available when ordered in bulk and they spread them out over 4 months.  Asked for copy of contract that I supposedly agreed to this and never received.

I am now being forced to purchase 4 more that will finish this "contract".  I've spent $1010.13 for 6 toners and 4 60XL cartridges, that I was able to exchange for the toners, plus small miscellaneous office supplies like post-its and pens that they just "throw in" but charge us for.  In addition, they also charge $38 in shipping for every 2 toners.  For a few dollars more I can buy a toner at the local Staples store.

I have just placed a call to them stating I'm not purchasing 4 more 60XLs.  I will except 2 to bring total to 12 and no more.  Was told they would refer my order back to the sales person.  I have yet to see the "contract" or purchase plan requiring us to buy 12 items to get a bulk item rate.  (If this was really the case, why were we able to buy HP 60XL cartidges instead of toners for one order)

This is company is a total rip off and after today all calls will be screened and declined.


This report was posted on Ripoff Report on 10/01/2012 08:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Tech-Imaging/internet/Green-Tech-Imaging-Extended-Use-Toner-Rip-Off-Internet-949025. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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