• Report: #929747

Complaint Review: Green Tree Home Loan Servicing

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  • Submitted: Mon, August 20, 2012
  • Posted: Mon, August 20, 2012

  • Reported By: Deirdre — Houston Texas United States of America
Green Tree Home Loan Servicing
345 St. Peter Street St. Paul, Minnesota United States of America

Green Tree Home Loan Servicing This company customer service is terrible and they are so rude and you always get the run around. St. Paul, Minnesota

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This company is such a rip off, you can't get good customer service. I asked to speak with my agent's manager because doesn't know anything. I spoke with the manager  Kevin he didn't give a chance to talk . He said what he had to say and hung the phone up in my face. I did not choose this company it was sold from a Bank of America portfolio. My mortage payment has even gone up they state is was a shortage in my escrow and blamed it on Bank of America. I am just fed up with this company. I tried to do a modification last year faxed over all my paper work and they couldn't find it. Same issues this year faxed over all required paper work and they act like they don't know what to do with it. This company needs to get some people in who knows the job!!!!!!!!!!!!!!!!!!

This report was posted on Ripoff Report on 08/20/2012 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Tree-Home-Loan-Servicing/St-Paul-Minnesota-55102/Green-Tree-Home-Loan-Servicing-This-company-customer-service-is-terrible-and-they-are-so-929747. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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