• Report: #341876

Complaint Review: Green Tree Servicing Aka Conseco

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  • Submitted: Thu, June 19, 2008
  • Updated: Fri, February 20, 2009

  • Reported By:brewerton New York
Green Tree Servicing Aka Conseco
345 St Peters St St Paul, Minnesota U.S.A.

Green Tree Servicing Aka Conseco this company lies, cheats and steals from you St Paul Minnesota

*UPDATE Employee: An answer to your question

*UPDATE EX-employee responds: GreenTree Servicing is an FKA of Conseco Finance not an AKA

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I bought a double wide in 2001 - We started off with Conseco but then got bought out by Green Tree - thats when everything made a turn for the worst. In 2005 my grandmother passed away soo we had to go to New Hampshire to attend the funeral services. I had called to let them know that I would be late with the payment by 2 weeks - WELL thats when things went nuts. My loan amount on my paper work was for $80,000.00 when I finally reached someone for a pay off balance they told me that my payoff was $92,000.00 - I went crazy - This lady told me that the reason was " they charged me $30.00 A DAY in late interest " well I looked at my paperwork and expressed firmly to here that it states that it should be 2% of the interest of the unpaid balance which would equal to about $30.00 but NOT A DAY... They wouldnt remove it because when my husband signed the paper work it was with Conseco and now Green Tree had taken over. Same damn company just a different name NOT STUPID OVER HERE. So my account rep for years was making the company money for every time i was a week or soo late by telling me its ok hunny - everything is fine ...

2008 now we are 2 months behind. I finally have $1,200.00 of the money that I owed them, I spoke the the rep ( RUDE) she said we need $ 1400.00 by 5pm - i told her all i had was the 1200.00 - she got quite - then told me this wouldnt work she need the full 1400.00 or they will proceed to the forclosure status. I said for the lack of 200.00 - she said " EVEN IF YOU SEND IT WE STILL CAN FORCLOSE" by this point i have had enough with these people told her GO AHEAD i give up - cant please you so screw you....

But It is June of 08 there is a for sale sign on my house and guess what we still have not heard from there lawyers nor have we recieved any paper work telling us to remove ourselves from the property.... MMMMMMM
little funny there. HUH

Im willing to stand up to these people - they slowly screw you into the ground. i didnt want to lose my house by no means but ya know you can only stand hearing " WE CANT HELP PEOPLE LIKE YOU " for soooooo long ...

Any thoughts of what I should do ??? considering I got no paper work of the forclosure ...

Becky from NY
brewerton, New York
U.S.A.

This report was posted on Ripoff Report on 06/19/2008 04:44 AM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Tree-Servicing-Aka-Conseco/St-Paul-Minnesota-55102/Green-Tree-Servicing-Aka-Conseco-this-company-lies-cheats-and-steals-from-you-St-Paul-Min-341876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

An answer to your question

AUTHOR: The Nice Rep - (U.S.A.)

I work for GT - My guess is I work in your regional office as we handle NY accounts - Without sounding rude - Are you caught up on your payments now?

If your not - ask yourself a question (again not trying to be rude) can you afford your home? Meaning if your rep was able to bring your account current and you were no longer behind - will you be able to continue to keep your account current? If yes - call your rep - calmly explain your situation and see if you qualify for a deferral or extension - to qualify you need to have made a min of one full payment within the last 30 days and you'll need to pay any late fee's you may have - you also cant have already had a deferral within the past 12 months - your rep will help you with the details and go over a budget with you - if you are approved ( I submit about 4 deferrals a month and since i've worked for the company ive only had one not get appoved) not only will your account be brought current but in most cases you'll get a month of no payments before your next one is due.
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#2 UPDATE EX-employee responds

GreenTree Servicing is an FKA of Conseco Finance not an AKA

AUTHOR: Consumer Rights - (Singapore)

Larry Coss started GreenTree Financial Servicing Corporation many years ago. Mr. Coss sold the company to Conseco Finance who declared bankruptcy in Dec. 2002.

The company Greentree has been sold off in parts to various companies including GE. Collection shops operate in various states to service the remaining portfolio. The Greentree you are dealing with is not an AKA but an FKA of Conseco Finance.

Send a certified letter describing your situation to the chief legal counsel, Brian Corey of Green Tree in St. Paul. Stick to the facts of the case and leave off the name calling and emotion.

Keep a copy for your records and send copies to the Federal Trade Commission, Attorney General in Minnesota and the state in which the property resides.

I worked for the company for many years before being laid off. Mr. Coss was a reputable person. The company took a dramatic slide after the purchase by Conseco and subsequent leadership which followed in St. Paul and Tempe, AZ.
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