My husband and I live in Vine Grove Kentucky. We recently received a letter from Green Tree Servicing LLC aka Conseco, stating that we have inadequate insurance coverage. They stated that our policy does indicate a deductible, and that it needs to be $500 or less ($1000 for Florida properties). And if we do not do this we will be forced billed a policy from them. My husband just happened to pay our premium and had it on the kitchen table. I looked over it and in the middle of the declaration it states (Section 1 Deductible $500 Per Occurrence). So I called Green Tree 3/17/2004 @ 8;14 a.m. spoke to George. I explained to George that it shows in my policy that I have a $500 deductible and could I fax him a copy of my declaration. He said no that he needed my insurance agent to do that.
No problem I called Cynthia @ my Insurance Companies office asked her if she would fax the requested info to them, she said yes for me to fax her a copy of the letter which needed to be sent along with the proof of adequate coverage. I called Green Tree @ 9:54 a.m. spoke to a Katina H. I asked her if she received a copy of the proof of adequate coverage, she stated yes but it was not adequate beacuse it does not show Green Tree Servicing LLC, it shows Conseco which was the company name when we purchased the home in 2000 and that has been our same coverage for the past couple years. She said well it is inadequate and that they will have no choice but to force bill me a insurance policy. Katina laughed at me did not care that she threatened me that they would probably take back my home. I called my Insurance Agent and Cynthia stated that I was correct this is illegal I have proper coverage and have had since March of 2000. I am not sure what else I can do to take action in this case. I have proper documents but in this case I am in Kentucky and they are in South Dakota. I have also mailed this information to them.
Vine Grove, Kentucky