• Report: #1039817

Complaint Review: Green Tree Servicing

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  • Submitted: Mon, April 01, 2013
  • Updated: Mon, April 01, 2013

  • Reported By: Neil — Phoenix Arizona
Green Tree Servicing
P.O. Box 6172 Rapid City, SD 57709 Internet United States of America

Green Tree Servicing Green Tree Lending Green Tree charges $12 to make an electronic, or phone mortgage payment , Internet

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I bought my house 5 years ago, originally with AmTrust Bank, a few years back my mortgage got transferred to Metlife.  Upon transfer, Metlife required a $11 charge to make a payment online.  After much correspondence and arguing, I got them to drop the charge.  Fast forward, Metlife has transferred my mortgage to Green Tree.  Imagine my surprise when I went to make a payment, and they want $12 to make an electronic payment...or a payment over the phone!

It was a ripoff a few years ago at Metlife, it is a ripoff now.  I am paying them, I did not choose them, the internet makes things fast and easy, there is NO reason why a company should get away with charging you to make a payment.

I frequently pay in advance several months, I also like to add more to the payment to lower my equity, I hope to pay off in 15 years, but this is nonsense, it is 2013, I shouldn't have to write out and mail a check to these backwards clowns.  Two minutes of logging on the web and pushing a button...it doesn't cost them $12 to process my payment.  Unnecessary, capricious charges.  Shame on Green Tree.

This report was posted on Ripoff Report on 04/01/2013 04:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Tree-Servicing/internet/Green-Tree-Servicing-Green-Tree-Lending-Green-Tree-charges-12-to-make-an-electronic-or-p-1039817. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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