- Report: #625583
Report - Rebuttal - Arbitrate
Complaint Review: Green Valley Jewelry Henderson
Green Valley Jewelry Henderson2700 N. Green Valley Parkway #H4 Henderson, Nevada United States of America
Green Valley Jewelry Henderson Clock Repair? Beware! Henderson , Nevada
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I lost $275 to this clock repair shop. My grandfather's clock was not running. Took in Feb 2010. Picked up 2 weeks later and paid for it. It did not run. Took it back. No word from repair shop until mid April 2010 when I finally called and they told me it was ready. I arrived and discovered that the owner lost the winding key to the clock and he then proceeded to use a different one to try to wind the main spring in the shop in front of me. The main spring broke. He said he would order a new main spring and let me know. No word until July. He said he was having trouble finding the spring (there are a TON of them on Ebay).
I became afraid that maybe my clock was going to be "parted out" so I went in and picked it up. I asked him for part of the repair fee back which he said he would not give me.
I had also taken in a second clock shortly after the first. A cuckoo clock. It was running but would not cuckoo. I picked up the clock in mid-March. I was no better than when I brought it in. In fact the owner had disassembled all the animation on the cuckoo clock. The music box, the moving birds, etc. Nothing worked. I chalked that up as a loss. It was $125.
Please be wary of having anything repaired at this shop. Unless it is new or relatively easy to repair it will just get mutilated. Now I have two non-running clocks and one is entirely worse for the wear missing the original key and a broken mainspring.
This report was posted on Ripoff Report on 07/21/2010 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Green-Valley-Jewelry-Henderson/Henderson-Nevada-89014/Green-Valley-Jewelry-Henderson-Clock-Repair-Beware-Henderson-Nevada-625583. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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