- Report: #620631
Report - Rebuttal - Arbitrate
Complaint Review: Green dot pre-paid debit card
Green dot pre-paid debit cardInternet United States of America
Green dot pre-paid debit card Greendot Green dot corporation Green dot credit card Closes account, holds money then blocks calls, emails & questions! Internet
*Author of original report: Well finally after 2months... I got my check!
*Author of original report: Bad bad business... spoke with greendot!
*Author of original report: Still waiting... hmmm!
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Well I tryed green dot after seeing a commercial.. and I can say I wish I would not have! First my funds were place on hold with out notification. (And I was traveling with hotel fees pre-authorized to be refunded to this card.) After speaking with green dot my card was re activated for 2weeks. (I was told I had unusual transaction and They don't allow business transactions, so they decided to close my card because I paid for rental cars, hotels and made internet purchases.) Well that still was not a problem because I contacted Western Union I got another card.
Where the problem came was when they close my card, I had a refund that posted the next day for $206 and I have been calling emailing sending questions requesting a call and I get nothing. The phone systems hangs up without letting me speak to customer service. ( I have tryed.. several times.) The questions get a responce that states call green dot they need more information and The call requested... I have not received. What a company... bad thing is... this is all green dots process.
This report was posted on Ripoff Report on 07/06/2010 12:28 PM and is a permanent record located here: http://www.ripoffreport.com/r/Green-dot-pre-paid-debit-card/internet/Green-dot-pre-paid-debit-card-Greendot-Green-dot-corporation-Green-dot-credit-card-Closes-620631. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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