- Report: #906665
Report - Rebuttal - Arbitrate
Complaint Review: Green nicotine kiosk at Park Mall, Tucson, Az
Green nicotine kiosk at Park Mall, Tucson, AzPark Mall Tucson, Arizona United States of America
Green nicotine kiosk at Park Mall, Tucson, Az Sean-owner Sold outdated atomizers and owner wouldn't refund money Tucson, Arizona
*UPDATE Employee: Please Contact Me So That We Can Address This Issue
The package they sold me July 2nd, 2012, was packaged march 30th, 2011. I drew on the atomizer the same day as purchased and experienced a foul taste. I then looked at he date stamp on the packet and found it was 15 months old.
I returned to the Green Nicotine kiosk the next day with my receipt and the product. I asked the salesperson, Elias, to exchange the product for something with a current date as per their instructions. When he looked through the drawer, he oldn't find a single product dated newer than March 2011 and called his boss, Sean, to see if I could get a refund or exchange at some future date. Sean said, "no refund or exchange, but they would sell me a new one for 1/2 off.
This was unacceptable, so I told the salesman I would blog the incident and was sorry he had to work for a company that was so unethical.
This report was posted on Ripoff Report on 07/04/2012 08:08 AM and is a permanent record located here: http://www.ripoffreport.com/r/Green-nicotine-kiosk-at-Park-Mall-Tucson-Az/Tucson-Arizona-85710/Green-nicotine-kiosk-at-Park-Mall-Tucson-Az-Sean-owner-Sold-outdated-atomizers-and-owner-906665. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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