- Report: #478579
Report - Rebuttal - Arbitrate
Complaint Review: GreenTree Data/OAN Services, Inc.
GreenTree Data/OAN Services, Inc.billview.com/oan/ Internet U.S.A.
GreenTree Data, GreenTree Data/OAN Services, Inc. Fraudulent chagres on Telephone Bill Somewhere In California Internet
When I tried to resolve the issue, I had to call Fronter, who told me to call ESBI (a services company) who in turn connected me to GreenTree Data/Key Voicemail. I felt like I was playing 'find the queen'. When I finally got ahold of Key Voicemail I spoke to 'Ernest'.
As I explained to Ernest that I never signed up for the service, he told me about the benefits of Key Voicemail. I repeatedly said that I wanted to find out how and why I was charged for the service when I did not order it. Ernerst then became very nasty and told me that if I wanted to have the service cancelled I need to say "cancel my service". We went back and forth until I finally relented and asked to cancel the service, although I did not request it. I never got an explanation on how I got signed up for the service.
I called back Frontier and was told that if I wanted to block 3rd party billing they would add it to my account (For an extra $2+/month). It seems like no one could help me. It seems like since the economic downturn, everyone is looking for a peice of the pie no matter what they need to do.
Rochester, New York
This report was posted on Ripoff Report on 08/11/2009 04:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/GreenTree-DataOAN-Services-Inc/internet/GreenTree-Data-GreenTree-DataOAN-Services-Inc-Fraudulent-chagres-on-Telephone-Bill-Som-478579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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