- Report: #816139
Report - Rebuttal - Arbitrate
Complaint Review: GreenTree Servicing
GreenTree Servicing345 St. Peter Street St. Paul, Minnesota United States of America
GreenTree Servicing One Time Payment Excessive Charges & Non-Working URL St. Paul, Minnesota
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The letter claimed that I would be transferred to GT December 1st, but said BofA would transfer funds to them. Guess what - that didn't happen. I called them early December and told them I already paid BofA and they said OK. Then I received a call 10 days later asking where my payment was. I ended up paying them over the phone since their customer service dept was clueless.
It's now Dec 30th and I wanted to pay my account online (looks like I missed the auto-payment plan by 2 days) and they want to change me a "Convenience Fee" of $12.00! Are you kidding me. No other company that I have dealt with has EVER charged me a fee to pay auto-withdrawal or check. Talk about ROBBERY!
So I will pay with a check and waste paper using snail mail because the CEO needs more money to continue his sorry company.
This report was posted on Ripoff Report on 12/30/2011 10:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/GreenTree-Servicing/St-Paul-Minnesota-55102/GreenTree-Servicing-One-Time-Payment-Excessive-Charges-Non-Working-URL-St-Paul-Minne-816139. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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