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  • Report: #379016

Complaint Review: Greendot Prepaid Visa Greendot Corporation

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  • Submitted: Tue, October 07, 2008
  • Updated: Wed, October 15, 2008

  • Reported By:willow grove Pennsylvania
Greendot Prepaid Visa Greendot Corporation
P.O. Box 1187, Nationwide U.S.A.

Greendot Prepaid Visa ,Greendot Corporation RIPOFF REGARDING SO CALLED REBATE Monrovia California

*Consumer Comment: customer

*Consumer Suggestion: Rebate website exists.

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I applied for card, put $60.00 on it. They sold me a "premier upgrade" for $19.95 indicating this upgrade would waive reload fees and ATM fees. I was told initial load fee was waived because its not charged for initial purchase loading, NO! They took $5.00 membership fee, $4.95 initial load fee and $19.95 fee off. No rebate indicated.

Their instructions were to go to www.greendotonline.com/premierrebate for $10.00 refund. No such Website.

No information whatsoever on their WEBSITE, www.greendotonline.com. No EMAIL address to file complaint. You must call Customer Sevice and PAY more more money to talk, only to be told to go to web site. They offered no explanation on their webiste. NO MENTION OF FRAUD EITHER, SURELY THEY WOULD KNOW ABOUT IT IF IT WAS NOT THEIR CORPORATION! SO IT MUST BE THEIR CORPORATION!

Isn't it funny that they don't have an email address to complain to. I guess that would make the LIABLE FOR THEIR RIPOFF AND LIES. Obviously they are not offering customers any resources to get their money.

Filing complaint with Federal Trade Commission. Don't let them get away with this. It is not the money amount, its the principle of it.
Go to ftc.gov to file online complaint form.
Gonna complain to the Government!

Ripped off in pa
willow grove, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 10/07/2008 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Greendot-Prepaid-Visa-Greendot-Corporation/nationwide/Greendot-Prepaid-Visa-Greendot-Corporation-RIPOFF-REGARDING-SO-CALLED-REBATE-Monrovia-Cal-379016. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

customer

AUTHOR: Cheryl - (U.S.A.)

I too bought the greendot card and could not find the website. I called the company and they walked me threw the steps. you should be using the forward \ not the / from the website is now www.greendotonline.com\premierrebate .
If you use this site I just placed on here you will be able to get the rebate. Or call
customer service where they will walk you threw the stepts. I called and they walked me threw the steps and I got my rebate.
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#2 Consumer Suggestion

Rebate website exists.

AUTHOR: Wilson - (U.S.A.)

www.greendotonline.com/premierrebate
redirects to:

https://www.greendotonline.com/AcctMgmt/Content/Common/Rebate/PremierRebate.aspx

https://www.greendotonline.com/AcctMgmt/Content/Common/Support/ContactUs.aspx?siteid=MyMCCARD
We would be happy to assist you!

* For cardholder customer service, call 1-877-434-3578

* To report a lost or stolen Card, call 1-877-434-3578

* To contact us by mail, write to:

Green Dot Corporation
P.O. Box 1187
Monrovia, CA 91017
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