First of all, I want to say I blame myself for falling into the trap that is Greene Ford. I am from Columbia, sc and I found a 2007 Sport Trac online and talked to Bill Plachters on the phone to set up a test drive. Drove it one Saturday and it seemed fine so I purchased the truck. When I got back to Columbia, SC I checked the radiator to find it completely empty. I immediately called Bill, and he began to say "this is a used car, this sort of thing can happen", (etc etc). So I didn't get my bank to send Greene Ford the check for another week, and finally Bill said they would agree to look at the truck if I BRING it to the dealership myself. Thats right, he said to bring a truck with an empty radiator 200 miles to have them look at it.When I did send the check, it took a month to get a receipt so I could register the vehicle and I had to pay a late fee.
THEN as I inspected the radiator more, I found a 1 inch crack right on top of it. I called Bill and asked why they wouldn't have noticed a crack on the radiator and his response: "If you didn't see the crack when we test drove it, how would you expect our mechanics to see it?". ISN'T THIS A MECHANIC'S JOB? I had the radiator fixed at a local dealer for $700. One month later the transmission failed. I called Bill, and he told me they could not do anything for me, and I was not surprised. I called the manufacturer to find out that there is a certified pre-owned warranty to cover the transmission. Why Greene Ford would have no knowledge of the warranty I couldn't tell you. I had to pay a $100 deductable for the tranny. Now, the truck still runs hot and leaks radiator fluid and I need to get rid of it asap. Had I checked the radiator while test driving this could have been prevented, however that does NOT make this place a reputable dealer. NOT RECOMMENDED