- Report: #793464
Report - Rebuttal - Arbitrate
Complaint Review: Greenshield Auto Glass
Greenshield Auto Glass92 Corporate Park C-227 Irvine, California United States of America
Greenshield Auto Glass Greenshield Sloppy Work. Irvine, California
*REBUTTAL Owner of company: The facts
*Consumer Comment: i would recomend greenshield to everyone
After driving in only for a car wash, one of the Greenshield technicians starts inspecting my windows - something that's never happened before. He immediately starts telling me that the chips and one minor crack on my windshield could become more serious. I asked if it would take extra time to do and he said he could fix it before my car went through the wash. I thought it interesting that they would use filler just before a wash - doesn't it need time to dry? But I figured he knew what he was doing so I did not question it.
During the drive home I noticed that the chips and crack were STILL visible and the chemical they used was drying in smudges (partial hand prints) all over the windshield. I did not want the chemical to dry even further and become permanent, so I immediately started to try to wipe the stuff off.
After about 30 minutes of elbow grease I finally was able to get the stuff off before it dried.
I've seen advertisements for this kind of work before and I should of did my homework first. I would not recommend having "repairs" done to your vehicle at a car wash. Go to a reputable facility that does the work in-house.
This report was posted on Ripoff Report on 10/29/2011 05:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Greenshield-Auto-Glass/Irvine-California-91709/Greenshield-Auto-Glass-Greenshield-Sloppy-Work-Irvine-California-793464. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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