• Report: #1045305

Complaint Review: Greentree Financial

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  • Submitted: Mon, April 22, 2013
  • Updated: Mon, April 22, 2013

  • Reported By: Chris — Quapaw Oklahoma
Greentree Financial
Internet United States of America

Greentree Financial Greentree Servicing Misappropriation of funds , Internet

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My mortgage is through Greentree Financial.  I requested the payoff amount of my loan, which was $7386.  I then sent them $7450, but instead of paying off the loan, they used $2330 of it to buy me another year of insurance (I still had 2 and a half months of insurance left) so that the loan would not be paid off and I would still owe them payments.  After a week of fighting with them, I finally got the insurance cancelled, but when I called their customer service to check on closing the account they were extremely rude and suggested that because I had gotten behind in the past they didn't have to do anything.  I believe this is misappropriation of funds and I'm still fighting with them.

This report was posted on Ripoff Report on 04/22/2013 03:59 PM and is a permanent record located here: http://www.ripoffreport.com/r/Greentree-Financial/internet/Greentree-Financial-Greentree-Servicing-Misappropriation-of-funds-Internet-1045305. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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