- Report: #1143396
Report - Rebuttal - Arbitrate
Complaint Review: Greyhound
Greyhound Supervisor Hawkins Very other Customer Service repressive I encountered. Horrible company, disrespectful costumer service, poorly trained stuff, and disgusting bus routes. Knoxville, TN and Dallas, TX Nationwide.
*Author of original report: Stick to what you know- if that is anything
*Author of original report: Stacy- your dumb.
*Consumer Comment: You bought
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
Greyhound is the worst company to deal with. I scheduled a round trip from TN to IL over winter break, but the artic storm was scheduled to hit the same weekend I had pre-scheduled. I called and looked on Greyhound's website for a list of bus cancelations but never got an answer. I drove up to the station in TN to find out that my trip was canceled. I called the customer service number and it was the worst experience I have ever had with any company. After 6 hours of being on the phone, they coulld not reschedule my trip. I bought a non-refundable ticket, but because of the horrible customer service I received and Greyhound not being able to uphold their end of the deal and reschedule my trip, I demanded a refund. The supervisor (Hawkins) agreed and refunded the first half of my ticket and told me that I would need to send in my printed ticket for the other half to be refunded. Greyhound is refusing to refund my money athough their supervior promised I would be refunded. The hassle of dealing with this company is not worth it! Spend the extra and fly or make a road trip of it. Horrible company!!
This report was posted on Ripoff Report on 05/01/2014 07:08 PM and is a permanent record located here: http://www.ripoffreport.com/r/Greyhound-/nationwide/Greyhound-Supervisor-Hawkins-Very-other-Customer-Service-repressive-I-encountered-Horr-1143396. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.