My wife and I planned a trip to NYC from Houston, Tx. We thought greyhound was the cheapest way to go since we were leaving on such short notice. First of all the bus was over crowded. On our first stop a man got onboard without checking in. The bus driver discovered him as soon as she came back from her break. She escorted him off the bus. A few minutes went by and he was able to board the bus. Once the bus was on it's way you could smell cigarette smoke. The man was smoking. Then the bus driver gets on the loud speaker and calls the man knuckle head and threatens to let him off at the next stop.
The next stop arrives and the man is escorted out by what looked like greyhound security. Some people were already standing out in the isle to exit the bus. The security man rudely threaten to throw those people off the bus if he couldn't get through them. That man who was smoking was found to be on medication and was allowed to stay. I don't know about you, but I'm not allowed to call any of my customers knuckle head.
Our next stop meant getting on a different bus and bus driver. She went through gerneral rules about the bus ride. A quarter of a way through that trip someone was popping some gum so she pulls along side the road and threaten to kick her and her young child off the bus. The bus driver was very rude.
On our way back we had this bus driver that apparently didn'y know how to speak. The bus stopped along the side of the road four times. You think he could of let us know what was going on. He finally fixed the problem. Before that bus they over booked the previous bus and so to watch their bottom line they cut that bus in the middle of the night to squeeze us all in one bus. This was the most hellish experience my wife and I have ever encountered. For just $150 more we could have flown and saved about 35 hours off the trip.
NEVER EVER RIDE GREYHOUND BUS IF YOU TREASURE YOUE SANITY!!! I forgot to mention the rest stops. You'll see a Mc Donalds across the street, but they'll always pull into their rest stops. All you have to do is find the crappiest spot in any city and that is their rest stop area where you're forced to buy their slop at twice the prices and use their unsanitary bathrooms. It was all a joke to these bus drivers. To torture us, to overbook buses , sqeeze us into one bus after a few stops and force a man to hold his seven year old neice in his lap for about eight hours because no seats were available after they switched buses. THEY NEED TO SHUT THIS COMPANY DOWN. To add insult to injury, I discovered that if you subtract all the s**t slop you have to buy on the road to eat on the filthy rest stop or bus it would have been cheaper for us to fly!!!!!!