- Report: #595642
Report - Rebuttal - Arbitrate
Complaint Review: Greyhound Canada Transportation
Greyhound Canada TransportationChilliwack, British Columbia United States of America
Greyhound Canada Transportation 4 day advance ticket, made online, "gift ticket fee" of $18 was added to the total ! RIP !!!! Chilliwack, British Columbia
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When booking a ticket online with Greyhound Canada, take extra care before pressing the 'purchase' button. I wanted to book a 4 day advance ticket (a discounted fare, which is also non-refundable, doesn't tell you until you click on a the "?" beside it) and noticed that at the very end, just before you click on the 'purchase' button, they tag on the following surprise fee: "gift ticket fee" of $18 !! The trip itself cost $25, plus tax and this ridiculous gift fee makes it a $45.36 ! When I called their office, the explanatio is: "You paid with credit card (ticket is for my daughter) and you are not traveling yourself" WTF .................... how can they get away with that distorted way of reasoning and how can they get away with adding such a huge surcharge to the ticket ! I already hated this bus service, but now I want to warn others abaout their rip off scams. Go to the ticket office in person, don't fall into the trap of getting it cheaper when booking online !
This report was posted on Ripoff Report on 04/22/2010 05:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Greyhound-Canada-Transportation/Chilliwack-British-Columbia-/Greyhound-Canada-Transportation-4-day-advance-ticket-made-online-gift-ticket-fee-of--595642. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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