- Report: #983829
Report - Rebuttal - Arbitrate
Complaint Review: Grip Go
Grip Gopalm desert, California United States of America
Grip Go GripGo Hands Free Phone mount Double the order, did not let you approve order before card was charged! palm desert, California
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I tried to cancel it immediatly, which they DON'T make it easy to do. I was not able to do this online, so I called, but was told I had to wait for at least three hours due to the fact that they had to wait for the info to reach them, and then asked if I was cancelling it due to a double order??? So they know what they are doing. I called three hours later and was able to cancel it, but not before they tried to "Fix" the problem. I told them I just wanted it cancelled, and would not do business with a company that scammed you from the get go! They know most people won't follow through with a cancellation if they make it difficult!
This report was posted on Ripoff Report on 12/18/2012 12:30 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grip-Go/palm-desert-California-92211/Grip-Go-GripGo-Hands-Free-Phone-mount-Double-the-order-did-not-let-you-approve-order-befo-983829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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