- Report: #993083
Report - Rebuttal - Arbitrate
Complaint Review: GripGo
GripGoP.O Box 3179 Wallingford, Connecticut United States of America
GripGo When you realize what's happening....its already too late!!-- Wallingford, Connecticut
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Its impossible to contact anyone during the day, the phone rings twice then hangs up automatically with an "All circuits are busy" response. I finally did get through at about 9:45 PM, but was told my order had shipped and and the only recourse is to return the merchandise I did not want, and get a refund. I bear the cost of shipping the item(s).
I did contact my bank about stopping payment if by check, but this is online ordering and the only recourse is to dispute the charge once it has actually cleared.
So, let the buyer beware as they say. I cannot do very much but let the process play itself out. I've ordered online many times and have had many positive experiences but this is definitely not one of them. Their adds are deceiving, there is a bait & switch tactic to get you to spend more money, shipping costs are in the stratosphere and you are not even aware of what the total costs will be until its already a "done deal". I'm very disgusted and merchants like these make it bad for the honest ones out there. No more infomercials for this guy!
This report was posted on Ripoff Report on 01/07/2013 09:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/GripGo/Wallingford-Connecticut-06494/GripGo-When-you-realize-whats-happeningits-already-too-late-Wallingford-Connec-993083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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