• Report: #996499

Complaint Review: Groupon

  • Submitted: Mon, January 14, 2013
  • Updated: Mon, January 14, 2013

  • Reported By: BobSmith223 — Beacon New York United States of America
Internet United States of America

Groupon coupon not honored, no refund or exchange made Internet

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I bought Groupons for a paint ball business.  I was unable to use the coupons before they expired.  Groupon states that their coupons never expire; the purchase price is always valid at the business the coupons were purchased for.  When I went to the business to redeem the purchase value, the business said they wouldn't honor the coupon because they were expired.  I explained that Groupon coupons never expire and that I just wanted to use the purchase price of the coupons at their business.  They said I needed to take it up with Groupon.  After several emails with Groupon, I have not received any help. My latest email is not being answered (could be because I said that if I didn't get assistance soon, I would post the account of my Groupon experience on Facebook, with a request for the account to be spread far and wide).

This report was posted on Ripoff Report on 01/14/2013 09:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/Groupon/internet/Groupon-coupon-not-honored-no-refund-or-exchange-made-Internet-996499. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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