• Report: #957293

Complaint Review: Groupon

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  • Submitted: Fri, October 19, 2012
  • Updated: Fri, October 19, 2012

  • Reported By: Flxxoh — Sacramento California United States of America
Groupon
Internet United States of America

Groupon groupon.com, www.groupon.com Bait and Switch Internet

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Groupon has a part of it's site that has a video claiming that they give great customer service.

http://www.groupon.com/groupon-promise

This is complete bull shit!  I bought a groupon for a friend.  They were unable to use it.  They called Groupon who told them they could not get a refund.  I called Groupon and told them I wanted a refund and asked for a supervisor.  The supervisor told me he could not give me a refund because it was policy and in the fine print.  This is a complete bait and switch.  I will tell all my friends and anyone who will listen that these guys are crocks.  I have already filed with my credit card for a refund.  I will never use them again, they have horrible customer service and the people you deal with are completely rude.

This report was posted on Ripoff Report on 10/19/2012 01:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/Groupon/internet/Groupon-grouponcom-wwwgrouponcom-Bait-and-Switch-Internet-957293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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