- Report: #318883
Complaint Review: Growing Rich With Google And Bsm/grant Search Assistant
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| Growing Rich With Google And Bsm/grant Search Assistant bsm/grantsearchassistant.com
Nationwide U.S.A. |
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BSM/GrantGrowing Rich With Google And Bsm/grant Search Assistant I cancelled the next day after ordering....I called thenm and cancelled before I received the CD. Nationwide
*UPDATE Employee: Resolution Offer
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Corporate Advocacy Program™
Connie
Tuckahoe, New York
U.S.A.
This report was posted on Ripoff Report on 03/18/2008 04:57 AM and is a permanent record located here: http://www.ripoffreport.com/r/Growing-Rich-With-Google-And-Bsmgrant-Search-Assistant/nationwide/BSMGrantGrowing-Rich-With-Google-And-Bsmgrant-Search-Assistant-I-cancelled-the-next-day-318883. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsFirst and foremost I offer an apology for the breakdown in service Connie obviously experienced. Connie, I was able to locate your account and have verified that it has been completely canceled at this time. I have also issued refunds for the charges that occurred after you contacted customer service. You can expect to see these funds back in the account that was charged within the next 3-5 business days. If you come back to read this and want to discuss your account please contact the customer service department. There you will find happy, helpful agents that are waiting to assist you with your concerns. The phone number for Customer Service is 1-866-396-5695, they are available Monday-Friday 9 am - 9 pm Eastern Standard Time.
If our support staff fails to offer the quality and professionalism that we expect them to provide then I would personally like to know about it so that I can resolve the issue so that it doesn't continue to happen. I also guarantee to personally see to it that anyone who has had a negative experience with our staff or company is satisfied. I can be reached on my cell phone at 435-773-1795 or via email at ryanr@wskc.org. Once again, my apologies to Connie. Hopefully, we will hear from her soon so that we can be sure she is satisfied.
Sincerely,
Ryan R.
