- Report: #289242
Report - Rebuttal - Arbitrate
Complaint Review: Grupo Mayan. Promotora Puerto Penasco, S.A. De C.V. International Sales
Grupo Mayan. Promotora Puerto Penasco, S.A. De C.V. International SalesKm. 24 Carretera Penasco-Caborca No. A2 Col. Ejido Miramar. Puerto Penasco, Sonora C.P. 83550 Puerto Penasco, Other Mexico
Grupo Mayan- Promotora , S.A. De C.V.Grupo Mayan. Promotora Puerto Penasco, S.A. De C.V. International Sales Deceptive practices. Misrepresentation Puerto Penasco Sonora, Mexico
*Consumer Comment: Mayan Palace Timeshare Scam
*Consumer Comment: Grupo Mayan Timeshare Scam
*Consumer Suggestion: Mayan Palace Timeshare Scam
*Author of original report: Grupo Mayan, Mayan Palace. Puerto Penasco, Sonora, Mexico.
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we were aware it was going to be a business presentation. the food there was just fascinating. they then got down to business.
they presented this timeshare program to us to make it seem as if they had your best interests at heart, but that is the farthest thing from the truth. you will hear that the weeks that you don't use can be deposited in the "Resort Bank", so that you can be re-imbursed a thousand dollars for each unused week. you will hear absolutely nothing about the 5-Day cooling off period, which is reserved under Mexican Law so that you can cancel the contract.
2 days after signing, we realized what a horrible mistake that we had just made. The contract says that verbal agreements will not be honored, and that the company is in no way responsible for the purchase or renting of your weeks. We tried to call them and cancel. we were directed and re-directed to phone numbers and people that did not exist. In fact the address in Guadalajara, Jalisco, Mexico, does not exist. It has moved to Mexico City, but you will never hear that from them. All of the fax numbers do not exist. One of the accountants in the Member Services Department there at the mayan in rocky point, grudgingly told my wife to follow the instructions in The General Provisions Section paragraph 12.
In fact, the people at the collection agency in Houston,Texas Desarrollo
Marina Village, dba "Mayan Resorts", are the most misleading of all.
Something must be done. Whatever you do, do not buy anything from these people. If you go to the web, you can find timeshares and see what the real worth of the ones you buy is.. If you buy from Mayan, you will automatically loose at least 50-60%, the minute you walk out the door.
I sincerely am totally disgusted with the misleading, and deception. That place is so beautiful, it sells itself. Why do they have to be so dishonest??
Whatever you do people out there, do not do what we did.. take care.
This report was posted on Ripoff Report on 12/05/2007 06:29 PM and is a permanent record located here: http://www.ripoffreport.com/r/Grupo-Mayan-Promotora-Puerto-Penasco-SA-De-CV-International-Sales/Puerto-Penasco-Other-83550/Grupo-Mayan-Promotora-SA-De-CVGrupo-Mayan-Promotora-Puerto-Penasco-SA-De-CV-289242. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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