- Report: #1039351
Report - Rebuttal - Arbitrate
Complaint Review: Guardian Exteriors
Guardian Exteriors1019 N. Duncanville Rd Duncanville, Texas United States of America
Guardian Exteriors RCR Roofing Poor warranty support. Treat sales people poorly. Duncanville, Texas
*Author of original report: Update!
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Customers, I urge your to get a different contractor. It is very difficult to know who is trustworthy in this business even for me, and I am in this business. They took me by surprise too. I had many customers jobs that took months to complete! In addition, they left one customer without a roof for 2 weeks bc the crew ran off and they wouldn't send someone else out to fix it. Another customer had a leak after the roof was completed. They sent the roofers (did the work) to find what was wrong and fix it. [continued below]....
For potential sales guys. Go work for another company! After the hell of babysitting every job trying to be sure it was done right, and the terrible facts above, they stiffed me on my pay! Initially I had to leave several upset customers in a small town. No one in town would do business with Guardian and I can't say I blame them. Long story short, I headed to the headquarters in Dallas with the promise from them that things are different there bc they have long term reliable subs there. Well, the same issues were happening. Needless to say, I no longer work for them. They refuse to pay me my full commissions or even open the books so I can review the errors or find out if there are any. Your life will be better working with a different company.
This report was posted on Ripoff Report on 03/30/2013 03:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Guardian-Exteriors/Duncanville-Texas-75116/Guardian-Exteriors-RCR-Roofing-Poor-warranty-support-Treat-sales-people-poorly-Duncanvil-1039351. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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