Guardian Protection Services Inc. Did not respond when panic button pushed and after they disconnected the monitoring continued to claim monitoring Warrendale, Pennsylvania
*Author of original report: Dispute resolved amicably.
1Author 0Consumer 0Employee/Owner
The cost and troubles I've had with Guardian Protection Services are beyond anything you could ever imagine! It all started in 1999 in Roselle Park New Jersey, that far back and they got a default judgement against me in Houston Texas in 2010! I had their system installed. When I hit the panic button, they didn't even call me! Plus the landlord set the superintendent on to me to harass me night and day when I came home from flying international (was a new hire flight attendant), pounding on my door at all times of the day and night after I got home, refusing me service to my apartment if I needed it, and in the middle of the coldest part of the winter they shut off the heat to the apartments which is included in the cost of the rent! Elderly man in frail condition died the night they cut off the heat. They cleaned out the body and rented without delay. I hired an attorney to get them to stop. Letters did nothing. I paid an apartment locator a full month and a half rent upfront to find me an apartment that would agree to me having a security system. He said he was good friends with the Landlords! I believe it, probably split my deposit with them. I really was serious about staying in New Jersey for my job. I paid $199.00 to Guardian Protection Services Inc as a deposit, spoke to Kelly A. McCloskey about terms of the landlord to disconnect and remove when I moved. I did everything I could to work things out with both the landlord and Guardian Protection Services, but having such horrible experiences had to move. Notified Guardian that I would be moving to Texas and they needed to come and disconnect the service. They disconnected the unit and Kelly McCloskey said they would suspend the monitoring fee for three months while I got set up in Houston, and to notify them once I got settled in and they would provide an alternative monitor service to continue the contract. I notified them immediately, and then the harassing phone calls and letters started coming. They threatened to shut off the monitoring if I didn't pay the monthly fee. I told them the equiptment was sitting here in a box, they disconnected it themselves when I moved here and were not providing service or what was agreed upon by Ms. McCloskey about providing an alternant service here. They breeched the contract and was not performing as agreed. They sent an Attorney David Verbitt (collection agency) to serve me with papers on July 2, 2001, I responded as required to the court and Verbitt agency. I heard nothing further for months! Contacted the court clerk and was told the case was scheduled to be closed because no further action was taken by Verbitt Agency. The clerk told me there was nothing more for me to do. So I assumed it was closed. In 2007, when I was closing on the purchase of my first home, and living with my boyfriend in another location other than the apartment I was originally in, The Verbitt Agency claims they served me Certified Mail Return Receipt of the requirement to appear in court for this 2001 case on November 13th 2007 (at the old apartment). It was years since I lived at the apartment they first served me with the lawsuit, and of course no forwarding address with the post office. They got a default judgement against me. The amount is $1,512. 94 plus $850.00 for attorney fees, plus court fees, plus a 6% annum interest rate attached to the total cost starting back on March 1, 1999. The court only signed the Summary Judgement on March 2, 2010, that is when it showed up on my credit report. When I went to refinance my home, was told this was stopping the refinance, which would save me thousands of dollars! It is too late to appeal the judgement, only thing left to do is do a "Bill of Review". Tried contacting David Verbitt by phone, no response. Contacted Guardian, CEO Russell L Cersosimo, 57 years old, owns property at:650 Ridge Road in Pittsburg PA. 15205, he hasn't returned my phone calls. Heck, what would motivate them to do anything except let this judgement ride, they have it sealed on my credit report till 2017 and after consulting an attorney can extend it another ten years after that date! You can't even get interest rates at banks that good! And it's at my expense! Well, I intend to start the "Bill of Review" with the evidence and facts I have, and file a report with the Texas Attorney General's Office, and with the Texas Senator's office since they are the watch dog for consumer credit, you have to fill out a privacy form for Senator's office for them to start the case. Learn your legal rights and take action, don't continue to be a victim! You can respond to this, and I will help you all I can with knowledge how to fight this injustice!
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1Author 0Consumer 0Employee/Owner
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