- Report: #603416
Report - Rebuttal - Arbitrate
Complaint Review: Guardsman Furniture Protection
Guardsman Furniture ProtectionInternet United States of America
Guardsman Furniture Protection Rip Off --Worst Customer Svc Ever, Internet
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I received a recording that said they were closed for the day. So as I was sitting on hold waiting for someone to come back to me, they must have closed up for the day. The next day I called back and spoke to a manager and told him how unhappy I was with the service. Then I was told by the Manager, Mr Patrick Baker, that a new handle would have to be ordered for the dresser. I questioned why this was not done 3 weeks ago when the repairman came to my home. He said the repairman has so long to file their reports. Funny, I only had 10 days to file a claim for service that I paid for, but their repairman has unlimited time to file his report. Now I am have to wait for the handle to be ordered and shipped to my home. Then I must call them back to have them schedule someone to come back and install it. This has been a nightmare. I would not recommend this company to anyone.
This report was posted on Ripoff Report on 05/14/2010 01:25 PM and is a permanent record located here: http://www.ripoffreport.com/r/Guardsman-Furniture-Protection/internet/Guardsman-Furniture-Protection-Rip-Off-Worst-Customer-Svc-Ever-Internet-603416. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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