- Report: #1092584
Report - Rebuttal - Arbitrate
Complaint Review: Guardsman/Valspar
Guardsman/ValsparGUARDSMAN SERVICE CENTER GRAND RAPIDS,, Michigan USA
Guardsman/Valspar Ripoff by Guardsman/Valspar GRAND RAPIDS, CT
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I purchased a lovely sectional from Bassett Furniture in Newington, CT (very expensive). I also purchased a GUARDSMAN Furniture Protection Plan at the same time in February 2012.
I submitted a claim to GUARDSMAN because I have some spots on my furniture. They wanted to know the origin but I wasn't sure - not being sure whether it was pet stain or a food stain makes my claim - DENIED. WHAT ELSE CAN THE STAINS BE...THEY ARE PLAYING GAMES WITH WORDS SO THEY CAN DENY claims and keep my $249.99. I even spoke with a supervisor to no avail.
I told them after this discussion that the stains were either pet or food stains and they said not being sure of origin disqualifies my claim - DENIED.
THIS COMPANY IS A RIPOFF.
This report was posted on Ripoff Report on 10/17/2013 09:15 AM and is a permanent record located here: http://www.ripoffreport.com/r/GuardsmanValspar/GRAND-RAPIDS-Michigan-49518-0010/GuardsmanValspar-Ripoff-by-GuardsmanValspar-GRAND-RAPIDS-CT-1092584. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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