• Report: #651805

Complaint Review: Guerrilla

  • Submitted: Sat, October 16, 2010
  • Updated: Sat, October 16, 2010

  • Reported By: Paul — California United States of America
Knoxville, Tennessee United States of America

Guerrilla Mike Smith Guerrilla did half the work then took off! Knoxville, Tennessee

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I was ripped off by Mike Smith of Guerrilla, a wordpress design company based in Knoxville, TN.

On September 13, 2010 I agreed to pay Mike Smith $400 to design a wordpress theme for me. On that same day I paid half ($200) as a deposit.

Then, after very little communication by email, he contacted me on September 25, 2010 and said that he was ready to complete the project. He asked that I pay the second half of the $400 invoice so he could deliver the wordpress theme.

I agreed, thinking that Mike would deliver the completed work as promised. I paid him a total of $400 and then waited the few days he said it would take to finish.

After not hearing from Mike for several days I opened a dispute with Paypal. Paypal then froze his account and Mike magically contacted me. He apologized for not responding for 8 straight days.

He then uploaded a half finished version of the wordpress theme. So, in good faith, I closed the dispute at Paypal so Mike's account wouldn't be frozen or otherwise disrupted, and so he could finish the job knowing that he'd been paid.

Mike then said that he would finish in a few days. A week went by and he neither delivered the theme nor did he contact me to tell me why he hadn't delivered it.

All Mike has done is given me a half completed theme and tons of excuses as to why he hasn't finished it. The excuses ranged from headaches, to going out, to being out of town, etc. He almost never responded to emails and he sounded like a friendly guy at first, but in the end he defrauded me.

As far as I see it, Mike owes me at least $200 and that's being kind. He delivered only half of what he said he would and has not responded to my numerous emails over the past week.

And because I closed my dispute at Paypal, I now have no recourse through them to correct this situation.

In total, I waited 32 days since I first paid Mike Smith to file this Ripoff Report. It should take no longer than 2 weeks to finish what I ordered.

I have been defrauded and I have been robbed of my time and trust.

I want justice. I want my money back. And I want you to never use this man's services. Mike was unresponsive, unprofessional, and apparently, dishonest.

This report was posted on Ripoff Report on 10/16/2010 06:04 PM and is a permanent record located here: http://www.ripoffreport.com/r/Guerrilla/Knoxville-Tennessee-37915/Guerrilla-Mike-Smith-Guerrilla-did-half-the-work-then-took-off-Knoxville-Tennessee-651805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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