- Report: #1166905
Report - Rebuttal - Arbitrate
Complaint Review: Guitar Center
Guitar Center Price matching not honored Internet
*Author of original report: GC Rebuttal
*General Comment: So...
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Guitar Center claims to beat any competitive price found on the Internet for identical merchandise.
I found a Furman AC Power Conditioner on Musician's Friend for $106.25. The same item was on Guitar Center's website for $189.95. I contacted them (webform on their site) to see if they would beat the price. They replied back (email) and said that their policy wouldn't apply in this case because the item was temporarily out of stock at Musician's Friend.
This was NOT outlined anywhere on their website. I feel that if there are restrictions or "strings attached" to their "offer", it should be plainly outlined on the website. To do otherwise is simply false advertising.
As such, I would advise ANYONE needing musical or pro audio gear to avoid Guitar Center at all costs; after all, who knows what other hidden strings exist once you actually purchase something.
This report was posted on Ripoff Report on 08/02/2014 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/r/Guitar-Center/internet/Guitar-Center-Price-matching-not-honored-Internet-1166905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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