• Report: #1017944

Complaint Review: Gunbroker LLC

  • Submitted: Thu, February 21, 2013
  • Updated: Thu, February 21, 2013

  • Reported By: montoya — Las Vegas Nevada United States of America
Gunbroker LLC
Internet United States of America

Gunbroker LLC WWW GUNBROKER COM Gunbroker Block Unauthorized CC Charges Internet

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My issue is with gunbroker's claim to own your stuff once it's listed on their site, and the Big Issue is with Gunbroker's provision of zero customer service in the event of a problem. If an extenuating circumstance arises while an auction is in progress and the item has a bid, the seller has every right to cancel the bid and end his or her auction - however Gunbroker will not allow that, citing their unenforceable adhesion contract. Gunbroker will charge your card for goods that were never sold via their site because they refuse to end listings with a bid when the item up for auction has been lost, stolen, or has been sold locally.  To add insult to injury, gunbroker.com provides zero customer support.  File a support request on their site and wait several days for a response, or try calling their number 720-223-0164 and see how far you get. Unless you have an extension number gunbroker will terminate your call. Therefore Gunbroker's adhesion contract is unlawful because a company which provides zero customer service/support and asserts its intent to enforce an unenforceable contract has no standing to enforce any such contract. In the event the site attempts to charge you for fees not incurred, the suggestion is to block such charges by informing your finance company of the gunbroker cc charge code:   WWW GUNBROKER COM 720-223-0164 GA  I am very surprised that the gun owner community allows this type of  company to operate at the miserable level of existence it does.  Gunbroker reflects poorly on all internet commerce sites....  worse than that, Gunbroker's business practices reflect poorly on gun owners in general (as may be verified by reading the myriad of other complaints on this site) and tends to reinforce the popular notion that gun owners are knuckle-dragging nose-picking morons - what a shame.   Montoya

This report was posted on Ripoff Report on 02/21/2013 10:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/Gunbroker-LLC/internet/Gunbroker-LLC-WWW-GUNBROKER-COM-Gunbroker-Block-Unauthorized-CC-Charges-Internet-1017944. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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