- Report: #866529
Report - Rebuttal - Arbitrate
Complaint Review: Gunbroker.com
Gunbroker.comPO Box 2511 Kennesaw, Georgia United States of America
Gunbroker.com Knowingly providing a venue for illegal fraud activities Kennesaw, Georgia
*Consumer Comment: Support at GB.com? What Support?
*Consumer Suggestion: Gunbroker is crooked as the devil
*Author of original report: To "the owner" of Gunbroker who posted
*Consumer Comment: I agree Wholheartedly
*Author of original report: To the Gunbroker troll
*Consumer Comment: There is no support on Gunbroker.com
*REBUTTAL Owner of company: The REAL Reason you were terminated....
*Consumer Comment: Extremely Contrary to my personal interactions with the site.
*Consumer Comment: Wrong Target, Sir!
*Author of original report: Sorry to burst your bubble
*Consumer Comment: You are wrong
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I faxed and emailed Gunbroker.com invoices of the credit card charges showing initial charge, and refund minus the 20%, and all emails from email@example.com, some of which were extremely derogatory and inflammatory towards the end when I was insisting on a refund in full. These emails illustrate very explicitly what was happening...since Dan Hebert was so childish and unproffesional in his email exchanges, there was no shortage of information.
The support issue was open for two months, the last update from Gunbroker.com was two weeks ago, with absolutely no feedback or progress report, despite multiple update inquiries. At this point, the only way for me to get a refund in full including the restocking fee, is if Gunbroker.com tells the offending vendor that if they don't refund the full payment then Gunbroker.com would cancel the offending vendors account.
This would most likely bring about a very quick response, as the vendor has a considerable amount of business through Gunbroker.com. However, Gunbroker.com has shown no interest in using their authority to protect the consumer, and instead has acted to cancel my account, and has deleted the negative review I left the offending vendor. This is completely unethical bordering on illegal. This means that Gunbrokers.com is knowingly providing a safe venue for criminal activity, and protecting vendors, even unethical ones, at the expense of the consumer.
This report was posted on Ripoff Report on 04/10/2012 01:32 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gunbrokercom/Kennesaw-Georgia-30156/Gunbrokercom-Knowingly-providing-a-venue-for-illegal-fraud-activities-Kennesaw-Georgia-866529. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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