• Report: #973439

Complaint Review: Guru's Computer Solutions LLC

  • Submitted: Sun, November 25, 2012
  • Updated: Wed, March 11, 2015

  • Reported By: Joe Presley — Madison Indiana United States of America
Guru's Computer Solutions LLC
11604 Greenhaven Ct. Cincinnati, Ohio United States of America

Guru's Computer Solutions LLC John Rencher Dropped off a broken Acer laptop for my mother in law- picked up a broken Acer laptop with an HP adapter! Cincinnati , Ohio

*Consumer Comment: Solid Undeniable Proof That John Rencher is a Drug Dealer

*Consumer Comment: Puff Puff Pass te Buck

*Consumer Comment: Chelseann is a criminal cohort!

*Consumer Comment: personal vendetta against Dr. Guru

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Approximately 4 weeks ago I dropped off an Acer Aspire 5733Z-4851 laptop with a broken screen to "Dr. Guru" at his home located at 11604 Greenhaven Ct. Cincinnati, Ohio 45251. John Rencher told me personally it would cost eighty dollars for a new screen, and for some odd reason I "need a new operating system" for the "low" total price of $350 including labor. I happily left my computer with him for service under his word that my mother inlaw's laptop would be running in tip-top shape within 12 business days.

 After 16 days of waiting with not a word from the "doctor", I decided to contact him, as my mother inlaw was growing more nervous and impatient by the moment that she would not have her laptop containing her financial and occupational documents in time to pay her bills. After SEVERAL unreturned phone calls, I decided to do my homework on said "Doctor Guru".
After a short online investigation, I discovered that "Doctor Guru" was not a doctor at all- nor was his business even a legitimate limited liability corporation as he claimed (and if he isn't a legitimate business, he clearly isn't a Microsoft certified vendor)! After sharing this with my mother inlaw (and receiving quite an earful on how foolish I was for falling for a scam like this), I decided to take action and pay him a visit at his home.

 Upon knocking on his front door with no answer, I noticed the stench of marijuana smoke and Jimmy Hendrix music eminating from his garage. I peeped in the garage door window to witness the "Doctor" helping himself to a pipe full of marijuana stuck in his lips he has undoubtedly "prescribed" himself to, while he seemed to be "enjoying himself" to a frankly disgusting pornographic film playing on his personal computer. Before I could boggle my mind with the mechanics of how a one-armed man could possibly do all these things at once, I knocked on the garage door. 
Quite startled, he threw down his hash pipe and paused his scuzzy flick so he could open the door for me. Immediately upon entry, my eyes welled up from the irritation the marijuana smoke that engulfed the entire room like a housefire provided. 

 At this point I decided to take my chances on repairing my inlaw's laptop myself, since he seemed to have no idea what I was even there beating on his front door for. When I asked for the laptop and adapter back so I could be on my way to another serviceman, he handed me two laptops that were not even mine before picking the correct unit from the pile of garbage encompassing his workstation. Suddenly, the laptop's adapter "had to have grown legs and walked away" according to the good doctor. Upon 15 minutes of stoned rifling, he produced an HP adapter that would at least fit the Acer laptop I dropped off, and I begrudgingly took it since the marijuana smoke was starting to make my asthmatic throat swell shut.

 So here I am- Acer laptop with HP adapter... screen still broken... operating system mysteriously undamaged and in no need of repair/reinstallation... thanking my lucky stars I did not give this goon $350 out of my 21-month-old's college fund to "fix" this laptop that I could purchase new online for around the same price he was charging for repairs! DO NOT be fooled for a second by this crook! STAY AWAY FROM DOCTOR GURU! For more information on this burnout and proof he is illegally distributing Operating Systems, visit www.drguru.net !

This report was posted on Ripoff Report on 11/25/2012 02:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gurus-Computer-Solutions-LLC/Cincinnati-Ohio-45251/Gurus-Computer-Solutions-LLC-John-Rencher-Dropped-off-a-broken-Acer-laptop-for-my-mother-973439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Solid Undeniable Proof That John Rencher is a Drug Dealer

AUTHOR: drugdealercatcher - ()

John Rencher is currently serving a 2 year prison sentece for none other then drug trafficking. 

GURU is currently located in Belmont Correctional Institution in Ohio. This information can be confirmed by contacting the arresting agency which is the Hamilton County Sheriffs office in Ohio. This man has a lot of mug shots for an innocent man wouldn't you say? It looks like the alleged "scammer contractors" hit the dope dealer on the head and did the community a massive favor. Kudos boys!!!

John M Rencher was admitted on March 3rd 2014 and will be released on October 22nd 2015. 

A copy of his mugshot and a time stamped copy of his current incarseration has been included. You will also find that the telephone number and website he operated is no longer activate. The person claiming to be a customer was none other then "The Guru" himself. 




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#2 Consumer Comment

Puff Puff Pass te Buck

AUTHOR: RyanBlackSucks - ()

The owner of Guru's Computer Solution is John Rencher. He is a one armed man in his early 40's that operates our of a home that is owned by his elderly father who lives in Davy, Florida. John lost his arm in his first drinking and driving accident, where he broadsided a moving van in traffic. John has sense had 4 more DUI's that have resulted in property damage and bodily harm to innocent individuals. John Rencher currently is in the business of offering fixes, drug fixes to children as young as 15 years old. He sells marijuana, pills, cocain, extasy, LSD, mushrooms, and any other drug that he can make a profit on indiscriminently to anyone (including children) who attempt to purchase it from him. 

He rarely if ever fixes a computer because he is to busy adjusting his head and bootlegging pornography, movies,and software that he also sells to anyone (including Childred) for $5 or 3 for $10. He is only known as a drug dealer and a drunk.  BUT WAIT THERE IS MORE. He is also in possesion of roughly a half dozen illegal fire arms which he keeps locked and loaded. 

John Renchers father Doug Rencher offered me $25,000 for my business and I refused to take the money. Because John Rencer accepted $5,000 of the money and put it in his personal bank account and bought drugs with the money. He bought the drugs at a wholesale price and essentially wanted to launder the money threw my business as he sold the drugs. I immediatly stoped speaking to this individual and called the Hamilton, Fairfield, Cincinnati Police, as well as the F.B.I in Cincinnati, in addition to ATF, DEA as well as a number of other organizations. 

This is not something that a criminal would do, this is something an honest citizen with nothing to hide would do to a dirt bag who sells narcotics to under age children. 

Here is a link to John Renchers mugshot


Individuals with any information concerning this individuals narcotics trafficking should contact the Cincinnati, OH office of the F.B.I

John Rencher was caught in an F.B.I sting a few years ago as well. 

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#3 Consumer Comment

Chelseann is a criminal cohort!

AUTHOR: TheHammerOfTruth - ()

 I must give an applause for the best efforts made by Chelseann to protect her criminal cohort, but the FACTS involved do not change, despite wild accusations thrown around in her badly-worded rebuttal.

Mr. Rencher a.k.a. "Dr. Guru" is a career criminal with no intention of ever changing his lifestyle. Your comments do not change the fact he is committing felonies by the day, and is NOT a Windows certified dealer as he claims. On a more serious side, he is NOT registered as a legitimate corporation or limited liability entity with the secretary of state. Even if he has cleaned up his licensing act, any transaction he performed before that is a crime- each and every one- including YOURS. Since you are being made aware of these allegations, for you to continue doing business with him places you in complicity to the crimes he is committing.

And I am POSITIVE those boys of which you speak would've stayed to do business with him, but when Mr. Rencher signed a non-performa clause, he agreed to lose his ENTIRE investment REGARDLESS of size if he were to conduct himself in an unbecoming manor (ie: purchasing drugs with corporate funds intended to build a business- also a felony) or did not perform his end of the work (like the 20 dvd drives he was bidden to test and spilled some drink on instead). Those boys most likely just didnt want a flashbang thrown in their laps when eventually the Ohio BCI kicks in his door for the MOUNTAIN of crimes he's committed- even some he's currently wanted for- like the DUI he got when he rolled his car on the way to court for his 3rd DUI, not to mention the first DUI that cost him his arm.


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#4 Consumer Comment

personal vendetta against Dr. Guru

AUTHOR: chelseaann - ()

Dr. Guru is a good friend of mine. I am also a very loyal client. I don't trust anyone else with my computers. Dr. Guru always has my computer done in a timely manner, and always has it running to its fullest. It runs now, faster than it did the day i bought it off the shelf. He always takes the time to explain everything he is going to do before he does it. He can do every thing as small as in-home virus removal to full-on home theater installation. Dr. Guru is very knowledgable about computers. He is always there for you, he is always available for any questions, you can call and he will try to help you over the phone free of charge. He is very good at what he does. He is also very resonable in price when you come into the shop. His shop is small with casual, very relaxed surroundings. 


Joe Pressley and Ryan Black, the guys who made this report, have a personal vendetta against Dr. Guru. They are litteraly trying to ruin Guru's life and business. These men are scam artists and hackers. They got over on Guru for over $2,000 that he invested into their "business". They supposedly buy old military storage units and re-sell the items inside them. Within a short time after they did this to Guru, the did the same thing to thee more people. None of these people saw their money again. Their intentions are purely malicious. I dont  think this scamming duo will stop on their own. These two men need to be stopped!


Dr. Guru's Computer Solutions is a great place to get your computer fixed. He is very helpful, and knowledgable. For a reasonable price you can get everything you need and more. Along with amazing customer service. He has over 30 years of computer exposure. I have seen him take very old computers and get them running as if they were brand new again. Dr. Guru is a good friend and a very good man in general. Please don't believe thse lies. 


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