- Report: #1082062
Report - Rebuttal - Arbitrate
Complaint Review: Gustafson Brothers Mechanic
Gustafson Brothers Mechanic19161 Gothard Street Huntington Beach, California USA
Gustafson Brothers Mechanic crooked mechanic, unscrupulous body shops, mechanic starts leak cover shoddy work, scare tactics Huntington Beach California
*UPDATE Employee: 43 Years in Business with an Excellent Repuation
*Consumer Comment: Gustafson Body Repair is a BIGGER SCAM
*Consumer Suggestion: John Gustafson Man of God Jubilee and Jabez Financial Fraud
*UPDATE EX-employee responds: Gustafason Brothers AAA towing scam
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Dishonest and Shady Mechanics -
Gustafason Brothers Mechanics - are nothing more than the protypical shady mechanics on steroids.
I was being towed to ExperTec Automotive in Huntington Beach. The AAA driver began to tell me how much better of a shop Gustafason Brothers were - and being new in town, I went to Gustafason Brothers.
I had spoken to ExpertTec Automotive on the phone who told me a Serpetine belt, A/C compressor, condenser and drier with labor would be $555.00.
I arrived at Gustafason Brothers and Jose began by telling me first he needed to diagnose the car and to wait, I told him I needed an A/C Compressor, Serpentice Belt, etc. [continued below]....
I am disabled and told Jose all the money I had was $836 the amount of my disability check for the month. He assured me it would be less, I asked about $555 - he said very close. At the end of the day, they were still having problems - and finally told me my car was ready but that the AC and Heater were not working correctly and that I did not have a warranty on the work, the shop was closing. Highly disappointed I pulled out of the shop and within 2 miles my car was shaking violently and then stopped in the middle of the road. I called for a tow truck.
The shop was closed for the next 3 days because of Labor Day but I left messages. Jose left me a voice mail claiming that they knew the car was driving that way but assumed that I knew. RIGHT - my car shaked violently cuts off but that seems normal plus you took the car for a drive around the block - and admit the AC Compressor is not functioning properly -- and need more money to check that out as well. SHADY. That night I had a call from a company which check with customers about their experience and I asked for a refund or for them to fix my car -- and the following day I went to meet with Stan Gustafason --
he tells me that the reason for the car rattling and shaking violently was not the AC Compressor they replaced -- but that I had a hairline fracture in my radiator -- which did not exist -- until that day -- I showed him Jose's voice mail saying they knew my car drove with the violent shaking and stalling but felt I knew about it - in other words cya - and remember when they said it would be $1,100 to my car with the new radiator it would be just under $1,200 -- remember ExperTec Automotive offered to do this for $555 - wonder how much the AAA driver makes referring people to this slim shady company?
As for my refund, I will dispute this on my credit card I was also told at Autozone that A-A Automotive is a good place as well. There is a reason Gustafason Brothers Mechanic has such a large campus - just like in Las Vegas - the house always wins. This place is BAD.
|7680 Talbert Ave Huntington Beach (714) 848-9222|
This report was posted on Ripoff Report on 09/05/2013 04:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gustafson-Brothers-Mechanic/Huntington-Beach-California-92648/Gustafson-Brothers-Mechanic-crooked-mechanic-unscrupulous-body-shops-mechanic-starts-l-1082062. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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