- Report: #76648
Report - Rebuttal - Arbitrate
Complaint Review: Guthy Renker - Proactiv Solutions
Guthy Renker - Proactiv SolutionsPO BOX 362965 Des Moines, Iowa U.S.A.
Guthy Renker - Proactiv Solutions Ripoff! Non-disclosure of info, failure to cancel, increased price mid-transaction. Des Moines Iowa
*UPDATE Employee: We just help
*Consumer Comment: I use Proactiv and love it!!!
*Consumer Comment: Problems with Proactiv Solution products and receiving help after purchase.
*Consumer Comment: Proactiv made me look 20 years older!!!
*UPDATE Employee: refunded your credit card in the full
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1/9 guthy renker informed me my membership was cancelled and I would be charged the non-membership fee for the product (an increase of $10) when the order was shipped. I did not agree to pay any additional fees. Additionally, they were able to modify my order to their advantage (increasing the price), as well as admit they had not processed the order, but claim they have no way of cancelling it.
This report was posted on Ripoff Report on 01/09/2004 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Guthy-Renker-Proactiv-Solutions/Des-Moines-Iowa-50380/Guthy-Renker-Proactiv-Solutions-Ripoff-Non-disclosure-of-info-failure-to-cancel-incre-76648. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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