• Report: #913333

Complaint Review: Guthy Renker

  • Submitted: Tue, July 17, 2012
  • Updated: Tue, July 17, 2012

  • Reported By: Tawna — Lititz Pennsylvania U.S.A.
Guthy Renker
Internet United States of America

Guthy Renker Meaningful Beauty Scam , Internet

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Do not buy anything from these people! I originally bought a trial kit from them and when I ordered my Custom Kit it apparently upped the price which I was not aware of. Called them to resolve this and was told to return that kit by their customer service rep. What I was not told was that the return would deactivate my account!  I had to restart with a trial kit in order to get my custom kit again. This I did, but when my first Custom Kit came I was charged the whole amount and not the monthly payments I had been paying. Called again to the customer service department and spoke with "Rachel" yet again, who was to return the overcharge, instead she reurned the whole amount. Called in and spoke with another Gentleman the next month, when I was not charged my monthly payment. He told me everything was fine with my account and not to worry about the free kit I had received, and that my next shippment was on schedule to go out in July. Went to check my account in July to find out when my shippment was going out, only to find out that my account was yet again deactivated. This was due to the return of monies on my account, which the company made as showing that I returned yet another kit. Of course the only way to activate my account was to start the trial yet again! These people are such rip offs. DON"T BUY FROM THEM!!!!

This report was posted on Ripoff Report on 07/17/2012 11:49 AM and is a permanent record located here: http://www.ripoffreport.com/r/Guthy-Renker/internet/Guthy-Renker-Meaningful-Beauty-Scam-Internet-913333. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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