- Report: #1094605
Report - Rebuttal - Arbitrate
Complaint Review: Guthy Renker/Cindy Crawford Meaningful Beauty
Guthy Renker/Cindy Crawford Meaningful Beauty6 Commerce Way Arden, North Carolina USA
Guthy Renker/Cindy Crawford Meaningful Beauty Cindy Crawford meaningful beauty products Arden North Carolina
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It started when I saw the meaningful beauty infomercial Cindy Crawford's.
I placed an order for a 30 day trial. What I received was a 90 day package.
as soon as I discovered their error, I called to let them know I did not want a 90 day supply I wanted a 30 day supply.
I was told that I would not be billed again. But four days later I was billed $44.95!
I called again, was told they are sorry, and would issue a credit in the amount of 89.90, that would process in 24 hours.
But of course it would come. I called again, and this time I was told I had to return the unused portion of products and then and only then they would issue a credit.
I didn't have enough money in the checking account to cover the $44.95, so I got a NSF charge of 37.50. My husband is extremely upset because he always tells me these things are scams!! I didn't believe him until now.
Finally I am waiting for a phone call from a supervisor from Guthy Renker/meaningful beauty, which will never come.
I am not really sure how to handle the situation, but if there was anything that I can do, I would appreciate it if you could contact me.
I'm writing this in the hopes that no one else gets ripped off!!!!
This report was posted on Ripoff Report on 10/25/2013 01:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Guthy-RenkerCindy-Crawford-Meaningful-Beauty/Arden-North-Carolina-28704/Guthy-RenkerCindy-Crawford-Meaningful-Beauty-Cindy-Crawford-meaningful-beauty-products-A-1094605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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