- Report: #1037970
Report - Rebuttal - Arbitrate
Complaint Review: Gwinnett Suzuki
Gwinnett Suzuki2960 Satellite Blvd Duluth, Georgia United States of America
Gwinnett Suzuki Horizon Motors False Advertising, Shady Business Practices, No Respect For The Customer Duluth, Georgia
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When we arrived, the salesman came out and shook my hand and informed me that right after we had spoken, he called his 12:30 appointment to push him back for us and that individual had bought the car over the phone. He said that they were waiting for his funds to clear and they just had, but the truck was still there if we wanted to look at it. Not once did they attempt to call us and let us know that someone had already purchased the vehicle, so we drove 90 miles down there, and 90 miles back, wasted 4 hours of our day, for nothing. The offer to still look at the truck even though we could not buy it was nothing but further insult to us. There was no apology for letting us drive all the way down there, no attempt at any type of reasoning for why they did not contact us at any time after selling the vehicle.
That was on Saturday. As of Monday, the car is still listed on their website, but now has a price tag of $2995. This leads me to believe that there was no other buyer, but that they were just trying to squeeze some extra profit out of the vehicle. I know it is the exact same vehicle because I ran my own Carfax report on the VIN before asking about it. They care nothing about the customer, nothing about their reputation, only about the money. This matches all the other reviews I have seen of this dealership that I have looked at, sadly, after going all the way down there. They have numerous reports of this type of business etiquette and shady processes. Do yourself a favor and don't even waste your time with them.
This report was posted on Ripoff Report on 03/25/2013 09:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Gwinnett-Suzuki/Duluth-Georgia-30096/Gwinnett-Suzuki-Horizon-Motors-False-Advertising-Shady-Business-Practices-No-Respect-For-1037970. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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